KnowItAll "Maximum Installations Reached" Message


How do I correct the “Maximum Installations Reached” message in KnowItAll? 


This message displays when a KnowItAll or Spectral Library license is already active on the maximum number of computers. This message may display when installing KnowItAll on a new computer or when a major change happens on a current computer such as a new operating system or a name change. Please contact our technical support team for assistance at